Cancellation & Refund Policy

We would much rather you come and enjoy the fun with us, but if you must cancel, we have a fair and simple policy with regard to refunds. We really don't want to keep your money.

• If you must cancel, please give us as much notice as possible
• We have no handling fees or service charges with regard to refunds
• We accept cancellations and offer full refunds up to 10 days prior to the excursion
• Cancellations with full refunds, for documented medical reasons, accepted at any time
• In the event that we have a waiting list for a sold out excursion, we will offer a full refund at any time, as long as we can fill your slot from the waiting list
• Registrations are not transferrable to future NEREX excursions
• Refunds are not offered for no-shows or weather related reasons. We go, come Hell or high water
• In the event that NEREX has to change the announced dates of an excursion, full refunds will be offered to any prior registered participants unable to attend
• NEREX reserves the right to cancel an excursion, at anytime, for any reason. In the unlikely event that we must cancel an excursion, full refunds will be sent to all paid participants

Waiting List Policy

• Once an excursion sells out, any additional paid registrations we receive will be placed on our waiting list in the order in which they are received.
• We will notify you, via email, if the excursion is sold out, as well as your place in the queue. When/if that status changes, we will notify you of that change as well.
• NEREX realizes that participants need to make plans for excursions, therefore, no commitment from us also constitutes no commitment on your part. If you are on our waiting list, you may request to be dropped from that list at any time. If a slot comes up, and, for any reason, you choose not to accept that slot, we will destroy your check or mail it back to you, your option. NEREX does not cash any checks we receive from participants, who have chosen to take a slot on our waiting list, until they accept an available slot.
• Once the final participant list is formulated, anyone on our waiting list will be notified, and your check returned or destroyed, again your option.

Registration Policy

Excursion slots on NEREX excursions are assigned when we receive the registration form and fee via US Postal Service. In fairness to all, NEREX DOES NOT accept, telephone, fax, email scans, or any other electronic means for excursion registration. The check and registration form at the address provided put you in the queue and guarantees the slot.

Fee Discounts

Excursion pricing is based on several factors, including such things as the number of railroads involved, mileage ridden, anticipated number of registrations, number of pilots required, insurance certificate fees, and of course, the fee charged by the host railroad(s). Once the excursion fee is calculated, the financial viability of an excursion is based on the assumption that all participants are paying the full fare. As such, NEREX policy does not allow for the "pick & choose" approach to excursion attendance. Unless otherwise advertised, all NEREX excursions are priced as an excursion package for the advertised dates. No discounts are available for participants wishing to attend only a portion of an excursion.

Homebuilt & Highly Modified Cars

NEREX encourages those who wish to go down this track, so to speak, to seek the advice of others in the hobby that have gone this way before. Motorcar design is not as straight forward as it might appear, and is NOT recommended for new members. NEREX policy is that any motorcar that falls into this category, that does not have a proven track record from prior excursions, will be subject to inspection and operating approval by NEREX. Inspection and approval is required by the EC of record, PRIOR to the day of the scheduled excursion, so as to avoid needless expense and disappointment. Additional information can be found on the NARCOA website, under the "Documents & Affiliates" tab, NARCOA Custom-built & Highly Modified Motorcar Guidelines.

Mentoring

NEREX participates in the NARCOA new member mentoring program. For those wishing to join the fun, contact us, and we will help you along tracks, so to speak, with an introduction to this fascinating and enjoyable hobby. Should you choose to join, we can advise you on purchasing a motorcar, and get you through the NARCOA mentoring process. All NEREX excursions, by default, are mentoring excursions, unless declared otherwise in our excursion announcements. Mentoring must be scheduled with advanced appointment. Contact Us for details.

NEREX Encourages New Members!!